• Advancing Patient Care
    Improving Operational Performance
    Reducing Costs
    Building Clinical Management Systems

  • CMS and TJC Compliance & Accreditation
    Readiness & Response Services
    CMS Survey Prep, Training
    Immediate Jeopardy (IJ) Guidance

  • Leading Organizational Change
    Creating Cultures of Patient Safety
    Building High-Reliability Organizations

WHAT WE DO

Performance Improvement

Proven clinical performance improvement practices and processes that improve operations. Case management, cardiology, OR, ED Nursing

Organizational Change

Organizational change and leadership
practices that improve the effectiveness of organizational leadership.

Compliance & Accreditation

CMS & TJC ongoing readiness and response services. Meet quality and safety requirements and avoid cost-debilitating impact of decertification.

Interim Executives

Proven turnaround interim executive leaders to fill critical positions, fix persistent performance problems and lead change initiatives.

HELPING HOSPITAL LEADERS DELIVER RESULTS SINCE 1979

Productivity Improvement


Integrated healthcare delivery system saves $8 million through pay practice reform and staffing management plan.

Case Management


Hospital saved more than $10 million with Compass case management performance improvement process. Higher levels of reimbursements, shorter stays...

ED Redesign


ED volume grew from 17,000 visits per year to 26,000 while patient satisfaction scores, which were previously declining, have risen to an impressive 98%.

CMS Compliance


100% success rate in bringing hospitals back from CMS Immediate Jeopardy, Systems Improvement Agreements, and Medicare Termination.

COMPASS CLINICAL IN THE MEDIA

Cary Gutbezahl, MD, CEO


Playing it Safe
with the CoPs

Featured in TRUSTEE MAGAZINE

CMS Conditions of Participations (CoPS) define specific duties for hospital boards. Boards may play a bigger role than they know in keeping a hospital's doors open.

Terri Marshall, RN, MS


Hospital Readmissions:
How to Stop the Pain

Featured in H&HN

Hospitals that have failed to reduce readmissions are seeing lowered reimbursement. What can a hospital do to prevent further revenue losses?

Sena Blickenstaff, BSN, MBA


Addressing the Bigger Picture of Quality and Safety
Briefings on the Joint Commission

Like so many initiatives, enhancing quality and safety such as alarm fatigue prevention has a significant connection to leadership.

Victoria Fennel, RN-BC, PhD


How to Prepare for a
CMS CoPs Survey

Featured in Becker's Hospital Review

Surveys are unannounced; however, sometimes there are signals that a survey may be imminent. For example, a patient, member may express their dissatisfaction...

Kate Fenner, RN, PhD


CMS and the
Systems Improvement Agreement

Featured in H&HN Magazine

The Centers for Medicare & Medicaid Services use systems improvement agreements to give hospitals time to respond to an immediate jeopardy...

Fox Business News


Does Healthcare Reform Mean
Good News for Hospitals?

Featured by Dagen McDowell

Compass Clinical Consulting Managing Director Kate Fenner on the impact of the healthcare reform law on the nation’s hospitals.

RESOURCES


Interim Executive Management

Our experienced interims hit the ground running, fitting into your organization, quickly learning your procedures, and providing leadership to the staff. Our interims don't just keep a chair warm — they keep things moving and aren't afraid of of making process changes and dealing with personnel issues to improve operations.

Knowledge Center

Stay informed about the latest issues and challenges facing hospitals nationwide. Our collection of case studies, white papers, interviews, feature stories, and "Profiles in Healthcare Leadership" offer multiple ways to stay current with information you need.

Compliance & Accreditation Journal

Ideas, information, and insights for ongoing Centers for Medicare and Medicaid Services, (CMS) and The Joint Commission (TJC) readiness, including CMS survey preparation, building the capabilities and culture for continuous readiness, addressing specific vulnerabilities or priority areas, and guidance in effectively responding to a low Joint Commission or CMS survey.

Compliance Connection

Compliance Connections is a series of web-based educational sessions designed for healthcare leaders interested in staying up-to-date with the knowledge of industry standards needed to keep their organizations compliant while providing safe, quality patient care.

HELPING HOSPITAL LEADERS DELIVER RESULTS SINCE 1979

Contact us
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